Why is my survey logic not working correctly?

If your survey logic is not behaving as expected:

• review your logic conditions carefully,
• ensure questions are linked correctly,
• and test all participant pathways before launch under SURVEY PREVIEW

Incorrect setup or overlapping logic rules may cause questions to display unexpectedly.

If you still experience issues after checking the above, please contact us via the "Submit a Request" form.

Full guide about logic is available here: Survey logic types & how they work