Exploring MyBulbshare

EXPLORING MY.BULBSHARE.COM VIDEO GUIDE HERE  

Exploring the MyBulbshare Platform

MyBulbshare.com is the central platform where brands and customers collaborate, co-create, and engage in research activities. It is where administrators can build and manage activities, analyse results, and manage their communities, while community members can participate in live activities and discussions.

This is the space where you will collaborate and co-create the products and services of the future.

Depending on your role, you may have access to different areas and features within the platform.

What Is MyBulbshare?

MyBulbshare.com is used to:

• Build, launch, and manage activities
• Engage with community members
• Access analytics and reporting dashboards
• Manage channels and teams
• Analyse project results and insights

The platform is designed for both administrators and community members, with different permissions based on user roles.

The Feed

The Feed is the area of the platform where you can view briefs and activities from the channels you own or follow.

You can filter the feed using two views:

For You

Displays briefs and activities that may be relevant or interesting to you, even if you do not follow those channels.

Following

Displays briefs only from the channels you currently follow.

Business Lab

The Business Lab provides access to the Control Panel and backend management area of the platform.

Here, you can manage:

• Projects
• Briefs and activities
• Media content
• Community segments
• Reporting and analytics

This area is available to users with administrator access.

KnowledgeAI

The KnowledgeAI area is Bulbshare’s knowledge management and analysis system.

Here, you can:

• Explore historic project data
• Analyse activities and results
• Use AI-powered analysis tools
• Identify trends and insights across projects

This area is designed to support deeper research analysis and reporting.

Channels

Within MyBulbshare, you will see two types of channels.

Your Channels

These are the channels where you have an administrator role.

Your channels are private spaces where you can:

• Build and launch briefs
• Manage your community
• Analyse activity results
• Customise channel settings

These are the main channels you will use to manage your projects and community.

Channels You Follow

These are channels you follow as a community member.

Following a channel allows you to:

• View activities
• Participate in briefs
• Stay updated with channel content

Business Centre

Click on your profile to access the Business Centre.

Here, you can manage:

• Your account
• Organisation settings
• Team members
• User roles and permissions
• Stakeholder access

Understanding Your Channel

Your channel is the private space created for your community within the platform.

Each channel includes:

• A logo
• A title
• A short description

From your channel, you can manage your briefs, community members, and channel settings.

Channels are divided into three main areas:

• Briefs
• Community
• Settings

Briefs

The Briefs area contains all activities created within your channel.

There are two available views:

Feed View

Displays all briefs that are currently live and visible to community members.

Advanced View

Only available to administrators.

This view displays all briefs regardless of status, including:

• Live
• Draft
• Closed
• Scheduled

In both views, you can:

• Edit briefs
• Copy brief links
• Clone activities
• Access reports and results

Community

The Community area is where you manage your community members.

Here, you can:

• View all community members
• Invite new users
• Import contacts into your community

There are two ways to invite users:

Invite Individual Users

Enter a user’s email address and send them an invitation email directly from the platform.

Import Multiple Users

You can invite multiple users by:

• Uploading a contact list
• Copying and pasting email addresses
• Connecting Bulbshare to your CRM platform

Settings

The Settings area allows you to customise the look and feel of your channel.

Here, you can manage:

• Branding
• Colours
• Channel appearance
• General channel settings

This helps create a more customised and engaging experience for your community members.